FAQ

Our web platform is built on an industry-leading cloud infrastructure provider, offering high computational power and best-in-class network connectivity. We monitor the systems 24/7 to ensure uptime, availability, and security. We prioritize the security of our web application by utilizing HTTPS/SSL security protocols throughout, and we enforce secure password authentication for our users.

You need to log in to your respective broker API accounts daily, preferably early in the morning before the market opens. Brokers typically provide API tokens that expire within 24 hours or by midnight, so regular API login is necessary to ensure automatic execution of your orders throughout the trading hours.

Absolutely! Your investment amount will remain in your trading account, and you will only be executing the strategies built by us using our software.

Yes, with just a click of a button or by informing our team. Once you stop the software, processing and execution of all incoming alerts and signals will be immediately halted, and no orders will be placed. However, you need to manage any open positions that may occur during trading hours.

Yes, we offer a 7-day free trial for clients to experience our software firsthand.

Currently, we support Angel Broking, AliceBlue, FYERS, Zebu, ZerodhaKite, IIFL, 5Paisa, BitBns, TradeJini, XTS, Nest, Binance, Upstox, KotakNeo, Dhan, and Finvasia.

Yes, we offer proven trading strategies. You can choose the right one or a basket of strategies to invest in, and our experts will assist you with the proper fund allocation.

Incoming trade signals are processed within 2-3 milliseconds, and order placement through the broker API usually takes an average of 100 milliseconds.

Our primary partnered broker is Angel One, but we also offer the option to trade through other brokers such as AliceBlue, FYERS, Zebu, ZerodhaKite, IIFL, 5Paisa, BitBns, TradeJini, XTS, Nest, Binance, Upstox, KotakNeo, Dhan, and Finvasia.

Algower users receive default chat support and call support. Alternatively, you can also email your queries to support@algower.com. We're here to assist you every step of the way!

No, we don't provide any guarantees. We strictly adhere to compliance guidelines. While our strategies have performed well in the past, it doesn't guarantee similar performance in the future. Our aim is to deliver the best to our customers, so our team constantly monitors and fine-tunes the strategies to improve results.

Absolutely! Our incoming webhook can be linked to multiple broker or trading accounts, provided you have multiple logins with us. This allows you to capture a single trade or strategy alert and execute it across multiple brokers or trading accounts.