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FAQ

  • How secure and robust is our software?
    Our web platform is built on an industry-leading cloud infrastructure provider, offering high computational power and best-in-class network connectivity. We monitor the systems 24/7 to ensure uptime, availability, and security. We prioritize the security of our web application by utilizing HTTPS/SSL security protocols throughout, and we enforce secure password authentication for our users.
  • What actions or activities do you need to perform during trading hours?
    You need to log in to your respective broker API accounts daily, preferably early in the morning before the market opens. Brokers typically provide API tokens that expire within 24 hours or by midnight, so regular API login is necessary to ensure automatic execution of your orders throughout the trading hours.
  • Is it safe to use our software For Algo trading?
    Absolutely! Your investment amount will remain in your trading account, and you will only be executing the strategies built by us using our software.
  • Can you stop automatic trading?
    Yes, with just a click of a button or by informing our team. Once you stop the software, processing and execution of all incoming alerts and signals will be immediately halted, and no orders will be placed. However, you need to manage any open positions that may occur during trading hours.
  • Will there be a free trial available?
    Yes, we offer a 7-day free trial for clients to experience our software firsthand.
  • Who are the supported brokers?
    Currently, we support Angel Broking, AliceBlue, FYERS, Zebu, ZerodhaKite, IIFL, 5Paisa, BitBns, TradeJini, XTS, Nest, Binance, Upstox, KotakNeo, Dhan, and Finvasia.
  • Do we provide strategies?
    Yes, we offer proven trading strategies. You can choose the right one or a basket of strategies to invest in, and our experts will assist you with the proper fund allocation.
  • How fast is our trading software?
    Incoming trade signals are processed within 2-3 milliseconds, and order placement through the broker API usually takes an average of 100 milliseconds.
  • Which broker will the software use to execute the orders?
    Our primary partnered broker is Angel One, but we also offer the option to trade through other brokers such as AliceBlue, FYERS, Zebu, ZerodhaKite, IIFL, 5Paisa, BitBns, TradeJini, XTS, Nest, Binance, Upstox, KotakNeo, Dhan, and Finvasia.
  • How can you get support?
    Algower users receive default chat support and call support. Alternatively, you can also email your queries to support@algower.com. We're here to assist you every step of the way!
  • Do we guarantee any returns on our strategies?
    No, we don't provide any guarantees. We strictly adhere to compliance guidelines. While our strategies have performed well in the past, it doesn't guarantee similar performance in the future. Our aim is to deliver the best to our customers, so our team constantly monitors and fine-tunes the strategies to improve results.
  • Can you trigger trades on multiple broker/trading accounts?
    Absolutely! Our incoming webhook can be linked to multiple broker or trading accounts, provided you have multiple logins with us. This allows you to capture a single trade or strategy alert and execute it across multiple brokers or trading accounts.

Contact

70/401, 4th Floor, Brigade Opus,

Kodigehalli Main Road, Hebbal, Bangalore, KA 560092

401/1, 4th Floor, P V Arcade,

Between 6th & 7th Cross Sampige Rd, Malleshwaram, Bangalore, KA 560003

Quick Links

Customer Care:
support@algower.com

Sales:
info@algower.com

General Inquiries:
+91 94038 90909

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Disclaimer for Algower Technologies LLP

Please read the following carefully before using our services.

Risk Warning: Trading in products on margin carries a high level of risk, and you may incur losses exceeding your deposited funds. These products may not be suitable for all investors. It is imperative to fully comprehend the associated risks before engaging with our platform.

Informational Purpose: The content presented on our platform, including reports and presentations, is intended to provide essential information about our services. It is designed to assist investors in making informed decisions. This information should not be construed as an offer to sell or a solicitation of an offer to buy securities or other investments. We do not claim that any information, including third-party content, is accurate or complete, and investors should conduct thorough investigations.

Market Risks: Investments in securities and equity-related instruments are subject to market risks, which can be security-specific, market-specific, or influenced by various factors such as company performance, industry trends, political events, and economic conditions, both domestic and global.

Past Performance: Past performance of any advice, strategy, or model does not guarantee future performance. Actual returns may vary due to factors such as impact costs, expenses, timing of entry/exit, client mandates, and specific portfolio construction characteristics.

No Assurance or Guarantee: We do not assure or guarantee the achievement of objectives for any strategy, model, or advice provided by Algower Technologies LLP. The value of investments can fluctuate based on factors affecting securities markets, and there is no guarantee of returns.

Liability Disclaimer: Algower Technologies LLP, its partners, principal officers, and employees are not liable for any loss or shortfall arising from operations affected by market conditions. Securities investments involve market risks, and we make no representation, assurance, or guarantee regarding the future success of any models, strategies, or advice provided on our platform.

Advisory Agreement: All relevant information about investments is disclosed in the advisory agreement. Investors are advised to carefully read and understand all terms and conditions before subscribing to our services. Algower Technologies LLP and its associates/employees are not liable for any risks or losses associated with the strategies, models, or advice provided.

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By using our platform, you acknowledge that you have read, understood, and agreed to the terms of this disclaimer.

Algower Technologies LLP reserves the right to update or modify this disclaimer without prior notice.

 

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